This is the first check you should perform. Here's a step by step guide to troubleshooting. That's why you need to find the solution to the problem at two areas: phone connection and your computer connection. That is, all the action happens on your phone and if your phone is NOT connected to the Internet via a good 3G or local wi-fi connection the service won't work. It's simply a mirror of your whatsapp application on the browser. The desktop based Whatsapp connection is NOT a standalone application. Here are few ways you can address WhatsApp (web) phone connection issues:. I spent a lot of time finding out the proper fix for the issue and finally found out few ways to establish a successful connection between phone and Google Chrome. I was getting the same error message even after successfully scanning the QR code. Here isģ’s status checker.While accessing Whatsapp via Web if you are getting error "Trying to reach phone, make sure your phone has an active internet connection" along with "retrying in x seconds" message - you've come to the right place. Send the company an email and a tweet, give them a phone call (although if there is a problem the switchboard will probably be jammed) and look for any kind of status report on the official website. If you’re not sure, the simplest way to find out if your provider is having an outage is to ask them, in multiple ways if possible. Tesco, Giffgaff, Sky, Lyca and TalkTalk all use O2, for example, and were affected when that network went down. Remember that a network outage won’t just affect customers of that brand: there will also be sub-networks that rely on the same infrastructure. Recommend that customers “use Wi-Fi wherever you can and we are really sorry”. Suffered serious problems and was obliged to If you can’t identify a problem at your end, it’s possible that your network provider is experiencing outages. Messages and other services also go offline. On 4 October 2021 Facebook, Whatsapp and Instagram went offline. The problem may lie with the app or apps you are attempting to use. It’s possible that there is no problem with your internet connection. (On the other hand, if Safari is fine but some random app is refusing to connect, then that app is the problem, and you should try closing it down and restarting, checking for an update and contacting the app maker’s support facility.) Apps not working? Jump to the ‘Safari not working’ section below. If you’re able to do other things that require internet access but still can’t open web pages in Safari, the problem is with Safari, not with your connection. Web browsers you’ve got as well as Safari. Try to do this a few different ways: refresh Mail and see if you get any new emails open Twitter browse a few listings in the App Store try to open new web pages in any additional First of all let’s make sure that you really can’t access the internet at all.
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